Surgery Hours
Our main surgery is based in Pencoed and is open every weekday (excluding Bank Holidays). Phone lines open from 08.00, Doors open from 08.15
We have a branch surgery in Llanharan which is open 08.15 to 13.00 Monday to Wednesday for GP appointments. On Monday & Tuesday also open 13.00 to 17.30 for nurse clinics.
Pencoed | Llanharan | |||||
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Mon | 08:15 | - | 18:30 | 08:15 | - | 17:30 |
Tue | 08:15 | - | 18:30 | 08:15 | - | 17:30 |
Wed | 08:15 | - | 18:30 | 08:15 | - | 13:00 |
Thu | 08:15 | - | 18:30 | Surgery Closed | ||
Fri | 08:15 | - | 18:30 | Surgery Closed | ||
Sat | ||||||
Sun | Surgery Closed |
Out Of Hours
If you have an urgent medical problem that cannot wait until the surgery re-opens, you should phone 111.At this time, the 111 service is only available within Bridgend, Swansea Bay, Hywel Dda and Powys area. Patients living in the Cwm Taf Morgannwg area should continue to use 0845 46 47 for NHS Direct Wales when trying to access an out of hours GP.
This for for urgent problems that cannot wait until the surgery re-opens
Emergencies
However for any life threatening emergencies such as chest pain, torrential bleeding, severe breathlessness, you should call 999 in the usual way.
PATIENT INFORMATION
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Call: 01656 867900
Mondays are by far the busiest day.
Following a 3 month evaluation period, patient and staff feedback, we have re-introduced an appointment and pre-book system along with triage and telephone consultations.
Under this system, patients may pre-book a "routine" face to face appointment with a GP of their choice from 2 weeks in advance, arrange a "soon" appointment within 2 working days with the first available GP or a "book on the day" appointment for new urgent matters that cannot wait.
My Health Online is now live and a small number of appointments will be released at 5pm every day for patients to book online.
*all appointments subject to availability
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Call: 01656 867900
From our experience with the GP triage and callback system, we know that many patients found it useful to be able to discuss a problem with a GP on the phone without attending surgery. This is suitable for any problems where there is no need to attend surgery in person (such as discussion about a result, medication or an enquiry about a health matter). These appointments are still available and we encourage patients to make use of them whenever possible because it saves you having to come to the surgery and often allows the GP to deal with more cases than the traditional face to face appointment.
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Call: 01656 867900
Housecalls are for genuinely housebound and terminally ill patients only. The Doctor will usually phone to check details of your problem before visiting.
Please phone before 10.30am whenever possible so that Doctors can allocate housecalls efficiently.
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It is now possible to book a GP appointment online via MyHealthOnline, subject to availability. A small number of appointments are released to be booked online on a first come first served basis.
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We provide the following:
- Private Appointments with a specialist
- Sick Notes
- Blood Tests
- XRays
Details of these services can be found here